FLIGBY’s Triple Score Card – How Do I Win this Game?

Winning or Not Winning the Prize

Every good game has to answer this simple question: Did I win it or not? In FLIGBY, the win is represented by the Spirit of the Wine Award. This award is not just a simple yes or no answer, but a symbol of all the efforts the player puts into the game.

It’s not easy to win this prize. In fact, fewer than 40% of players find the key to the winning strategy. The rarity of this achievement is a testament to the game’s complexity and the skill required to master it. These five factors are the major KPIs that indicate the player’s impact on the Winery’s performance:

1. Profitability – It indicates the winery’s financial performance under your leadership.
2. Number of Flow Trophies – These trophies are a unique feature of FLIGBY. They are awarded based on your ability to help your virtual colleagues reach the ‘Flow’ state. As described by psychologist Mihaly Csikszentmihalyi, this mental state is when a person is fully immersed in a feeling of energized focus, full involvement, and enjoyment in the activity.
3. Sum Flow – This KPI shows how much you could utilize your team’s mental capacities. This is calculated by comparing each virtual colleague’s theoretical best flow map positions with the actual positions achieved by your gameplay.
4. Corporate Atmosphere – This is a measurement of your team-building talent. A higher score indicates that your performance created an engaging team spirit, which energizes the whole organization and promotes cooperation.
5. Sustainability – That’s the indicator of the winery’s ecological footprint. It reflects your sensitivity to the organizational operation’s impact on its natural and social environment.

As in real business, these indicators conflict with each other during the game. For instance, you might have to balance profitability (spending less) with sustainability (being more responsible), or corporate atmosphere (strengthening overall team mood) with the number of Flow Trophies (fulfilling individual expectations). These conflicts result in dilemmas and add a layer of depth and complexity that truly tests your strategic thinking and business acumen.

How can I win the prize?

Here’s how you win: You have to make decisions that result in a specific ratio of these KPIs to each other at the end of the game. The winning formula is the following: if the total value of these KPIs are considered as 100%, you have to land near

• 30% Profitability
• 20% Number of Flow Trophies
• 20% Sum Flow
• 20% Corporate Atmosphere, and
• 10% Sustainability.

These KPIs relate to each other like a magic pentagon, meaning that the value of all elements cannot be maximized simultaneously. Your decisions must balance them against each other, considering the ratio pairs shown previously.

These ratios were determined by FLIGBY developers based on Professor Csíkszentmihályi‘s original Good Business research, which examined successful leaders and organisations with a proven ability to create a flow-promoting work environment.

It is important to stress here that KPI changes and skill scores are measured in the game based on independent algorithms, so the prize can be won with different skill combinations. This gives you the freedom and creativity to find your unique path to success, empowering you to play the game in your own way.

Rooted in Values: Finding the Right Balance

FLIGBY is a value-based program that suggests how individuals, organizations, and society at large can interact in more harmonious, effective, and sustainable ways. Our mission is to promote Csikszentmihalyi’s vision of improving society by addressing leaders who are already committed or receptive to Flow values and practices.

The player’s performance at the game’s end is judged based on their successful balancing of three key elements: Flow, Profit, and environmental Sustainability. There is no precise formula for achieving this balance; various combinations of decisions can lead to good results.

To highlight the importance and contributions of Flow-promoting leadership, without neglecting an organization’s “profit potential” and “impact on the environment,” FLIGBY aligned its game success indicators with John Elkington’s triple bottom line idea, giving a high weight to generating Flow.

FLIGBY’s Triple Scorecard framework is a multi-dimensional performance measurement concept, comprised of Flow, profit potential and environmental sustainability.

In FLIGBY’s Triple Scorecard measure, the final score of each player is the weighted sum of his/her decisions’ impacts on generating Flow in individual team members and contributing to a Flow-friendly “corporate atmosphere” environment (“Flow Throphies”, “Sum of Individual Flows” + “Corporate Atmosphere” index); improving the Winery’s profit potential; and making sure that its products and production processes are environmentally friendly.

Our version of the Triple Scorecard aligns with Prof. Michael Crooke’s “SEER” (Socially, Environmentally, and Ethically Responsible) business model, which creates strategies for achieving true long-term competitive advantage.